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401 Park Avenue South, 10th Floor
New York, NY 10016

Tel: 1-866-537-9255
Fax: 1-718-228-7760
info@drwallny.com
www.drwallny.com

Frequently Asked Questions

Clients FAQ

CAN I PAINT THE TEMPORARY WALLS?

Dr-WALL will paint your temporary walls on site with your choice of color from the Benjamin Moore standard whites color chart.
If you wish to repaint the partitions, you may do so, just don’t paint the doors.

WHAT IS THE LATEST TIME OF THE DAY YOU CAN START AN INSTALLATION AND/OR REMOVAL?

Most of our temporary walls installations must start before 11:00am. In special cases we may start no later than 12:30pm.
Removals can start no later than 4:00pm.

WHAT IF I HAVE A PROBLEM WITH THE TEMPORARY WALL AFTER THE INSTALLATION IS DONE?

If there is a functional problem with the partition, like the door doesn’t close properly or a piece of molding fell, don’t hesitate to contact us, we will be happy to come and repair the problem free of charge.

WHAT IF I NEED THE WALL TO GO UP TO A WINDOW, RADIATOR, OR HVAC UNIT?

No problem. We can install our temporary walls with gaps that allow you to open your window or access your radiator or HVAC unit. If the window is unused, we can install our walls so that they are flush with the glass.

WHAT IF MY BUILDING HAS NO ELEVATOR?

If you live in a standard walk-up, our crew will carry the items up the stairs. If you live in a higher floor in an elevator building and the elevator does not work, we will have to reschedule our installation or removal appointment.